"Amazon.com Inc. is rapidly advancing its use of robotics, deploying over 750,000 robots to work alongside its employees. The world's second-largest private employer employs 1.5 million people ..."
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consumer psychology
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Real-life consumer psychology – with a touch of technology
Curated by
Leona Ungerer
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From
bgr
""Welcome to McDonald's," the Siri-like voice says, greeting a customer in the drive-thru. "We're currently serving a limited menu, so please review the menu before ordering ..." 
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"Running a brand's social media can be rough. You've got to research, plan, write, create, monitor, curate, respond, and more! How can anybody accomplish all that and still have a life outside of work? Lucky for you and me, there's a lot of great tools out there that were built with the express purpose of helping you become a …"
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"In this article, Let's Talk Payments provides insights on the role of role of chatbots in building customer loyalty ..."
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"Unlike a car bumper or a plastic bottle, which holds its shape as a robot handles it, cloth is floppy and comes in an endless array of thicknesses and textures. Robots simply don't have the deft touch possible with human hands ..."
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"Conversational AI allows brands to automate conversations with consumers at any point in their customer experience ..."
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"To be a predator, Forrester says, you must be skilled in 15 technologies across four categories: systems of engagement, systems of automation, systems of insight, and systems of record. Click through the slideshow to learn more ..."
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