Digital Transformation Leadership

During the pandemic, companies made giant leaps on digital transformation. Consider these people-minded lessons from CIOs

The pandemic changed many things, including some long-held beliefs about digital transformation. If you're refining your strategy, consider revisiting these assumptions

If there is one key business lesson to be learned from the past eighteen months, it’s the need for organisations to embrace digital transformation.

Don't let these common misconceptions slow your digital transformation initiative.

Four actions have a significant effect on building digital speed and capturing value.

It's time to revisit your digital transformation strategy, given the disruption and organizational changes that occurred during the pandemic. Consider these six areas.

It means taking a breath, capturing the learnings and efficiencies created over the last 15 months and setting a long-term digital strategy that enables the business, its technology and its people to work better.

ABBYY survey finds C-Suite threatens digital transformation success and only 1-in-6 blame COVID-19 for disruptions; key success factors revealed.

How can CIOs shape a sustainable digital-first strategy to please customers post-pandemic? Consider these key priorities and investment areas

Transformation initiatives certainly accelerated in 2020, and we will without a doubt see this acceleration continue into the new decade.

As societies reemerge from lockdown, customer and employee experiences will become a digital/in-person hybrid largely enabled by workflow automation. Given their proximity to changing customer needs, service teams provide a window into how workflow automation can unlock transformation across the business.

As we begin to look to a future that views the past year in its rear-view mirror, businesses have one key question to consider: “What did we really learn?”

The COVID-19 pandemic supercharged digital transformation initiatives at companies around the world, as the corporate version of the “fight or flight”

With the post-pandemic economy taking shape, CIOs can evolve IT’s mission to shape the business.

From smaller teams, to video tech that creates more equitable meetings, to a rebalanced brain trust in the office, CIOs are trying out new approaches to IT teamwork.

While the hybrid model presents many variations what is crucial is ensuring seamless continuity and similar employee experience across environments

The pandemic only exacerbated the risk of digital transformation burnout for teams that logged long hours to deliver critical capabilities at warp speed. Fight fatigue using these strategies

The pandemic changed widely accepted beliefs about how to achieve digital transformation goals. Consider how these new truths affect everything from customer expectations to the makeup of teams.

Having built new norms during COVID-19, firms should now focus on operations, employee experience, customer experience, and organizational culture.

The COVID-19 pandemic presented a moment of truth for companies in business resilience. The need for digital-first businesses that are customer-centric, data-driven, and deliver fast time to value which was an option is now an imperative.

It has long been said that necessity is the mother of all inventions. COVID-19 has necessitated unprecedented participation from all countries and industries!

A recent report from Twilio found that the global pandemic has sped up digital transformation strategies at 97% of companies.

As remote work continues to evolve, do the challenges imply companies simply need to do even more digital transformation than they already have - more tools, more speed? Probably not. Culture and process will be the focus in 2021.

Understanding how people process change can help everyone stay grounded.