Guest Service
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Rescooped by James Schreier from Business: Economics, Marketing, Strategy
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Can Exceptional Customer Service Lead to Higher Conversions?

Can Exceptional Customer Service Lead to Higher Conversions? | Guest Service | Scoop.it
From unbounce.com - February 12, 2015 6:36 AM
Are marketing and customer service really so distinct? These case studies aim to answer the question, "Can good customer service help increase conversions?"

Via Pantelis Chiotellis
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Service is Not a Secret: 8 Steps to a Customer Service Revolution

Service is Not a Secret: 8 Steps to a Customer Service Revolution | Guest Service | Scoop.it
From www.rhythmsystems.com - November 24, 2014 9:07 AM
Customer service training initiatives have proven vital, but only if they are focused on results and their objectives are clearly mapped to goals
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