Management - Leadership

Thought Tuesday: Your biggest challenge: how can you get consistent performance from all the people on your team even though their strengths are so different? Your answer: define performance in terms of clear outcomes, and then help each person find his or her own unique, strengths-based path to performance.

Thought Tuesday: You can never praise people too much. Praise is not just a response to great performance; it is a cause of it. If you withhold praise for good behaviors for fear that an employee will become complacent, over time you will see fewer of these behaviors. On the flip side, the more you praise a certain behavior, the more of that behavior you will get.